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FAQs
Find answers to some of the most frequently asked questions
Regarding the after-sales service (service and vehicle reception), the opening hours are from 08H00 to 19H00 on weekdays and from 09H00 to 13H00 and from 14H00 to 18H00 on Saturdays.
In Benedita, the Berent service desk is located at the reception of the Benecar Cidade do Automóvel stand. Opening hours are from 09H00 am to 18H00 from monday to sarturday. Outside working hours (such as sundays and holidays), it only works for deliveries and collections by prior arrangement.
Benecar Automóveis Sa. acts as a credit intermediary on an ancillary basis without an exclusivity regime (registered in Banco de Portugal under the number 0000944) and is authorized to present or propose credit contracts to consumers. Binding contract with Banco Credibom, SA, Montepio Crédito – Instituição Financeira de Crédito, S.A., BBVA – Instituição Financeira de Crédito S.A, Santander Consumer Finance S.A. – Branch in Portugal, Cofidis, Banco BPI S.A and Banco Primus, S.A.
Benecar Automóveis Sa. acts as a credit intermediary on an ancillary basis without an exclusivity regime (registered in Banco de Portugal under the number 0000944) and is authorized to present or propose credit contracts to consumers. Binding contract with Banco Credibom, SA, Montepio Crédito – Instituição Financeira de Crédito, S.A., BBVA – Instituição Financeira de Crédito S.A, Santander Consumer Finance S.A. – Branch in Portugal, Cofidis, Banco BPI S.A and Banco Primus, S.A.
Benecar Automóveis Sa. acts as a credit intermediary on an ancillary basis without an exclusivity regime (registered in Banco de Portugal under the number 0000944) and is authorized to present or propose credit contracts to consumers. Binding contract with Banco Credibom, SA, Montepio Crédito – Instituição Financeira de Crédito, S.A., BBVA – Instituição Financeira de Crédito S.A, Santander Consumer Finance S.A. – Branch in Portugal, Cofidis, Banco BPI S.A and Banco Primus, S.A.
Benecar Automóveis Sa. acts as a credit intermediary on an ancillary basis without an exclusivity regime (registered in Banco de Portugal under the number 0000944) and is authorized to present or propose credit contracts to consumers. Binding contract with Banco Credibom, SA, Montepio Crédito – Instituição Financeira de Crédito, S.A., BBVA – Instituição Financeira de Crédito S.A, Santander Consumer Finance S.A. – Branch in Portugal, Cofidis, Banco BPI S.A and Banco Primus, S.A.
Benecar Automóveis Sa. acts as a credit intermediary on an ancillary basis without an exclusivity regime (registered in Banco de Portugal under the number 0000944) and is authorized to present or propose credit contracts to consumers. Binding contract with Banco Credibom, SA, Montepio Crédito – Instituição Financeira de Crédito, S.A., BBVA – Instituição Financeira de Crédito S.A, Santander Consumer Finance S.A. – Branch in Portugal, Cofidis, Banco BPI S.A and Banco Primus, S.A.
If you are an individual customer, the documents required for financing are:
- Citizen card or identity card;
- Proof of address (examples: electricity, water or gas invoices; telecommunications or internet service invoices; bank account statement; income statement);
- Driver 's license;
- IRS (model 3);
- The last three salary receipts;
- Proof of IBAN.
If you are a company, the necessary documents are:
- Commercial certificate or CCR (Certificate of Commercial Registration);
- C.R.B.O. (Central Register of the Beneficial Owner);
- Company VAT number;
- Proof of address;
- Company IBAN;
- Complete IES (Simplified Corporate Information);
- CIT (Corporate Income Tax) and Annexes;
- Last balance sheet;
- IS (Income Statement)/ balance.
Benecar Automóveis Sa. acts as a credit intermediary on an ancillary basis without an exclusivity regime (registered in Banco de Portugal under the number 0000944) and is authorized to present or propose credit contracts to consumers. Binding contract with Banco Credibom, SA, Montepio Crédito – Instituição Financeira de Crédito, S.A., BBVA – Instituição Financeira de Crédito S.A, Santander Consumer Finance S.A. – Branch in Portugal, Cofidis, Banco BPI S.A and Banco Primus, S.A.
However, access or permanence may be denied to some animals that, due to their characteristics, behaviour, possible illness or lack of hygiene, disrupt the normal functioning of the establishment.
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